Powerful Features for Customer Communication
Everything you need to keep your customers informed and reduce phone calls during snow events.
Client Portal & Progressive Web App
Give your customers a branded mobile app they can install on their phone. They'll get instant access to their service status, history, and notifications.
- Installable on any smartphone (iOS or Android)
- Works offline for checking recent updates
- Branded with your company logo and colors
- No app store download required
Screenshot coming soon
Screenshot coming soon
Push Notifications
Keep customers informed with instant push notifications. They'll know the moment you start monitoring weather, trigger an event, or complete operations.
- Instant delivery to their phone or desktop
- Customizable notification messages
- Customers can enable/disable as they prefer
- Works even when the app isn't open
Automated Email Notifications
For customers who prefer email, Snowmass sends automatic updates about weather events and service completion. Professional templates that represent your brand.
- Professional email templates
- Automatic sending when events change status
- Unsubscribe option for customer control
- Delivery tracking and bounce handling
Screenshot coming soon
Screenshot coming soon
Transparent Service Logs
Give customers access to their complete service history. They can see every event, every pass, and exactly when you were there.
- Complete event history by season
- Detailed service pass information
- Public sharing option for transparency
- Embeddable widget for your website
City Plow Report
Let your customers report road conditions in their area. Crowdsource data about city plow activity to help you plan your routes and timing.
- Simple severity rating system
- Aggregated route-level data
- Helps you time your cleanup passes
- Customers feel involved in the process
Screenshot coming soon
Screenshot coming soon
Aurora Integration
Already using Aurora for your fleet? Integrate with Snowmass to provide Aurora Fleetview and AI-powered support directly to your customers.
- Aurora Fleetview for real-time tracking
- Aurora Intelligence Chat Agent
- AI Phone Support for customers
- Seamless customer experience
Ready to get started?
Start free today and see how Snowmass can transform your customer communication.